Supportive care
that's always there

As the leading provider of remote monitoring and virtual care programs, VRI helps individuals stay safe in their homes with solutions that provide 24/7 live monitoring and support, access to risk-appropriate clinical care, increased engagement, empowerment for members to take action regarding their health, and connections to the resources they need to address care gaps and health-related social needs. 

Photo of woman wearing PERS exploring nature

We set the industry standard when it comes to quality and member experience

For over 35 years, VRI has supported individuals with Personal Emergency Response Systems (PERS), Medication Management and, in partnership with Higi, Device-enabled virtual care management solutions. 

Through our best-in-class technology solutions, unique program design, and industry leading Care Center response time, VRI sets the standard with exceptional member experience, high value impact to quality outcomes, and lower utilization costs. 

Our Care Specialists offer 24/7 live support and are trained to assist with a variety of needs including emergencies, loneliness support, health education, and connection to resources such as transportation to care. Whatever the need, VRI is here to help.

The VRI difference - we set the industry standard when it comes to member experience, improving quality, and lowering costs:

43%

improvement in HEDIS controlled blood pressure

50%

lower ER and inpatient costs

25%

more gap closure

84

world class net promoter score

<10

second Care Center response time

95%

of installs completed in 5 days or less

Data comes from internal studies conducted with VRI members and customers, results are not guaranteed.

VRI focuses on building meaningful relationships to preserve independence, improve outcomes, and lower costs.

Together, we enhance the member experience and increase safety through our connections to care.

Photo of elderly couple holding holding hands in nature while walking a dog
Who we serve: 
  • Medicaid Managed Care Organizations
  • Medicare Advantage Plans
  • Government Agencies
  • Care Partners
  • Home Health & Senior Living
  • PACE Programs
  • Private Pay Participants

VRI has over 1,000 partnerships nationwide

Industry Affiliations + Certifications

National Aging in Place Council logo
Medicaid Health Plans of America logo

National Aging in Place Council

National MLTSS Health Plan Association

Medicaid Health Plans of America

 

Connected Health & Safety Association