Privacy Notice

Uses of your health information

Your health care information shall be provided to organizations involved in your treatment and/or safety. Health care information, including but not limited to; information you provide via the med-connect service on our website maybe provided at our discretion, to individuals responding to assist you in an emergency situation. It is important to keep your health care information updated and current so that VRI can provide accurate information to responders and emergency personnel. Personal and health care information may be provided to our business associates in order to invoice agencies or providers for services rendered on behalf of the agencies members. 

Disclosures of Health Care information

In certain situations it may be necessary to disclose health care information under State legal regulations such as Adult Protective Services. VRI will comply with the laws of the State and the member will be notified of said disclosure.

Your Rights

To access your health care information, contact the Privacy Officer. An access request form may be obtained at 1400 Commerce Center Drive, Franklin, Ohio 45005. Access shall mean: the right to see data, the right to request amendments to the data, the right to the accounting of disclosures made by the provider. the right to place restrictions on uses and disclosures and the right for the communications to be confidential. The privacy Officer will respond to your request in writing within (60) sixty days. If your request is denied you may request an independent review of your request. This independent review form may be obtained at 1400 Commerce Center Drive, Franklin, OH 45005. It is to be submitted to the Privacy Officer. The independent review will take place and be responded to within (60) sixty days.

Privacy Officer

The designated Privacy Officer for VRI is Chris Hendriksen. Address: 1400 Commerce Center Drive, Franklin, OH 45005 Telephone: 800-860-4230.