Management Team

Chris Hendriksen, CEO of VRI is at his best when he’s solving problems, building companies, and changing the way healthcare is delivered.  At VRI, Chris is committed to building a passionate culture of care and heroic customer service while rapidly growing the company to serve new clients and partners.  Prior to joining VRI, Chris co-founded Blue Canyon Capital, a private investment firm designed to help existing companies grow to the next level. Prior to Blue Canyon, Chris worked for Thayer Capital Partners, William Blair & Company and PROTRADE. Chris received his MBA from Stanford University and a BBA from the University of Notre Dame.  Chris is originally from Chicago, but has transplanted to Cincinnati, Ohio with his wife (Suzy), his son (Daniel), his daughter (Audrey) and their energetic Labrador retriever (Bailey).  Chris spends his free time enjoying the simple things in life -- exploring new destinations, teaching classic movie quotes to his kids, and finding a hammock wherever he can.


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Jason Anderson, President of VRI is responsible for all operational aspects of the business.  Most recently, Jason provided consulting services to national medical equipment and pharmaceutical companies.  Prior to that, Jason spent many years at Pacific Pulmonary Services where he was Senior Vice President of Sales and Field Operations.  Jason was a member of the executive team that grew the company from a small, regional health care service provider into a national durable medical equipment provider.   Jason also served as Assistant Deputy Mayor for the City of Los Angeles, prior to the health care industry.  Jason received his MBA from Stanford University and his BBA in finance from the University of Notre Dame.


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Matt Friedersdorf, Chief Financial Officer, is responsible for strategic planning and analysis, forecasting and driving cross-functional initiatives. Prior to VRI, Matt worked for Landor Associates, Trillium Health Care Products, F+W and Hasbro. Matt has provided leadership across various functions and industries, consistently building strong relationships, improving processes, driving change and delivering results. Born and raised in Cincinnati, Matt received his BS in Finance and Multinational Business from Florida State University.


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John Ferrara, Vice President of IT, is responsible for all the infrastructure and application development teams.  John is a Certified Lean Facilitator with extensive experience in synergizing companywide goals using innovative technical solutions.  His responsibilities at VRI will include analyzing and improving processes to enhance IT systems and dashboard reporting for all teams.  John holds his Bachelor of Science in Computer Science and Engineering with a minor in Forensic Science from Saint Louis University. 


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Bonnie Cordoza, Vice President of Customer Care and Revenue Cycle Management, is responsible for all aspects of our Customer Care and Revenue Cycle Management teams. Bonnie has worked in the healthcare industry for over 30 years and has considerable experience managing both revenue cycles and customer care teams.  She will be responsible for reviewing and improving VRI’s financial systems and streamlining our processes to increase customer satisfaction. Bonnie holds her AAGS degree from the University of Phoenix. 


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Eric C Rackow, MD, Chief Medical Officer and Board of Directors of VRI,

Eric C. Rackow, M.D. is a Professor of Medicine at the New York University School of Medicine. He is the immediate past president of Humana At Home and was responsible for the development, growth and success of this Humana division. Prior to joining Humana, he was president and CEO of SeniorBridge, where under his leadership the company tripled in size to over 50 homecare offices and a nationwide network of more than 10,000 care managers coast to coast. Dr. Rackow joined SeniorBridge following a career in the hospital industry where he saw first-hand the challenges frail seniors face in their homes, and the need to provide personalized, ongoing support. There he became passionate about the need of averting unnecessary hospitalizations and emergency room visits through care coordination at home. 

Dr. Rackow’s hospital leadership include past president of NYU Hospitals Center, where he was responsible for ensuring the quality of medical services and promoting continued excellence in patient care, medical education, and clinical research. Previously, he served as Chief Medical Officer at NYU Hospitals Center and Chairman of the Department of Medicine at St. Vincent’s Hospital and Medical Center of New York. As an expert in critical care and health delivery, Dr. Rackow is often quoted in national press including The Wall Street Journal and The New York Times and frequently speaks at healthcare conferences on aging, complex chronic care, and healthcare delivery.

After earning his MD at the State University of New York, Downstate Medical Center, he trained in Internal Medicine, served as Chief Resident in Internal Medicine and completed a fellowship in Cardiology at Downstate. Dr. Rackow is the author of 184 articles and 40 chapters on the care of patients with complex medical problems. He is on the Board of Board of Trustees of his alma mater, Franklin and Marshall College. Dr. Rackow is a fellow of the American College of Physicians, American College of Critical Care Medicine, American College of Cardiology, and American College of Chest Physicians. In view of his outstanding contributions to healthcare, in 2004 Dr. Rackow received the distinguished award of Mastership of the American College of Physicians.